Last Updated: June 11, 2025
This is the Privacy Policy of Urbanwea ("Company", "our", "we", or "Urbanwea"). This Policy explains how we collect, use, store, share, and protect your personal information while you use this website (the "Site") and related services.
We recognize the importance of your privacy rights and are committed to safeguarding your personal information in accordance with applicable privacy and data protection laws. If you do not agree with any part of this policy, please discontinue the use of our services.
1.1 This Policy applies to all online services provided by Urbanwea, including the website, mobile applications, and other digital platforms.
1.2 It applies to all users regardless of how they access our services.
1.3 We may update this Policy at any time. Changes will be posted on this site, and users are encouraged to review it regularly.
We may collect the following categories of personal information:
Personally Identifiable Information: Name, gender, date of birth, email, phone number, address, and other data you provide when interacting with us.
Account Information: Username, password, and settings when registering or using an account.
Device and Usage Data: Device type, operating system, IP address, browser, access times, and user behavior statistics.
Location Data: Geographic data when you allow location-based features.
Cookies and Similar Technologies: Information collected through cookies or trackers to improve user experience and marketing.
Third-Party Sources: Data we may collect from partners, social media, or other services to enhance your experience.
Your information may be used for the following purposes:
Providing services, including order processing and account management
Personalizing your experience and recommending content or products
Sending promotional communications with your consent
Conducting data analytics and improving our services
Fulfilling legal obligations and protecting rights
We may share your information under the following conditions:
Internal Sharing: Among departments for operational purposes
Third-Party Service Providers: For payment, logistics, analytics, and advertising, under strict confidentiality
Legal Obligations: When required by law or authorities
Business Transfers: During mergers, acquisitions, or other structural changes
With Your Consent: When you explicitly agree to share your data
We use secure servers and implement technical and organizational measures to protect data.
Data may be encrypted during transmission and storage.
Access is limited to authorized personnel who are subject to confidentiality agreements.
Data is retained only as long as necessary or legally required, and is deleted or anonymized when no longer needed.
Our services are intended for adults.
We do not knowingly collect information from minors.
If we learn of unintentional collection from minors, we will delete the data promptly.
We are not responsible for the privacy practices of third-party websites or platforms linked from our site.
You should review their privacy policies before engaging with them.
You have the following rights regarding your personal information:
Access and correct your data
Request deletion of your data, subject to legal limitations
Request data portability in a usable format
Withdraw consent for data use at any time
To exercise these rights, please contact us using the information provided below.
Your data may be stored or processed outside your country to facilitate global services.
We take necessary measures to ensure compliance with applicable laws when transferring data internationally.
We may revise this Privacy Policy at any time.
Continued use of our services after updates signifies your acceptance of the revised policy.
If you believe your data security has been compromised, please contact us immediately.
You may also file a complaint with the appropriate regulatory authority if needed.
For questions or concerns about this Privacy Policy or how we process your data, please contact:
Customer Service Email: support@urbanwea.com
Postal Address:Hong Kong Youbuy Limited, Rm 101A, 1/F., Genplas Ind Building, 56 Hoi Yuen Road,
Kwun Tong, Hong Kong.
We are committed to addressing your inquiries in a timely and responsible manner.
This Privacy Policy represents the full agreement between you and Urbanwea concerning personal data protection. Your continued use of our services indicates full understanding and acceptance of the terms outlined in this policy.